Please read our returns policy carefully before making your purchase. If you have any queries please do not hesitate to contact us at firstname.lastname@example.org
- We do not accept returns on personalised garments so please choose carefully.
- Items can be returned back to us for store credit - excluding personalised garments.
- Your order must be returned within 7 days of delivery.
- Ensure the goods are returned in brand new condition with tags attached.
- All return costs are the responsibility of the customer.
- Please note a $10.00 package and handling fee will be deducted from your return.
- Please contact email@example.com if you require a return.
- We recommend that you use a postal service with tracking, as we are not liable for missing or damaged goods.
- Please allow 7 days for a return to be processed.
- If there is a major fault with the item you have purchased, we will offer to repair or replace it where possible. If we cannot repair or replace the item we will offer a refund.
- All claims for faulty styles are assessed on an individual basis, and the outcome of a refund is at Sleep Journal's discretion.